1. Acceptance of Terms

Welcome to Nutzonut Foods. By accessing or using our website www.nutzonut.com, placing an order, or engaging with our services in any way, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, users, and customers of Nutzonut Foods. We reserve the right to update or modify these Terms at any time, and continued use of our services constitutes acceptance of the revised Terms.

2. Company Information

Nutzonut Foods

Street No. 5, Gokul Nagar, 50ft Road

Kothariya Main Road, Rajkot, Gujarat, India

Phone: +91 93270 04145

Email: nutzonutfoods@gmail.com

Website: www.nutzonut.com

3. Products & Services

3.1 Product Descriptions

We make every effort to display our products — including dry fruits, nuts, and related food items — as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content are entirely accurate, complete, or error-free.

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue any product, or refuse any order at our sole discretion.

3.3 Product Quality

Nutzonut Foods is committed to providing high-quality, fresh dry fruits and nuts. All products are sourced, packed, and dispatched with care. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

4. Ordering & Payment

4.1 Placing an Order

By placing an order on our website, you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or decline any order.

4.2 Order Confirmation

Once your order is placed, you will receive a confirmation via email or SMS. This confirmation acknowledges receipt of your order and does not constitute acceptance of it. We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

4.3 Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, if any, will be clearly indicated at checkout. Prices are subject to change without notice.

4.4 Payment

We accept payments through secure online payment gateways. By providing payment information, you represent that you are authorised to use the selected payment method. We do not store your card details on our servers.

5. Shipping & Delivery

5.1 Delivery Areas

We currently ship across India. International shipping may be available on request — please contact us for details.

5.2 Delivery Timelines

Estimated delivery times are provided at checkout and are subject to courier partner schedules, public holidays, and unforeseen circumstances. Nutzonut Foods is not responsible for delays caused by third-party courier services.

5.3 Shipping Charges

Shipping charges, if applicable, will be displayed at the time of checkout. Free shipping may be offered on orders above a certain value as per ongoing promotions.

5.4 Risk of Loss

Risk of loss and title to products pass to you upon dispatch to the courier. Please ensure your delivery address is accurate at the time of placing the order.

6. Returns, Replacements & Refunds

6.1 Eligibility

We accept return or replacement requests in the following cases:

• You received a damaged, defective, or incorrect product
• The product was tampered with or the seal was broken at the time of delivery
• The product has expired or is near expiry at the time of delivery

6.2 Timeframe

All return or replacement requests must be raised within 48 hours of delivery. Requests raised after this period may not be accepted.

6.3 Process

To initiate a return or refund, please contact us at nutzonutfoods@gmail.com or call +91 93270 04145 with your order number, photographs of the product, and a brief description of the issue.

6.4 Refunds

Approved refunds will be processed to the original payment method within 7-10 business days. Shipping charges are non-refundable unless the return is due to our error.

6.5 Non-Returnable Items

Due to the perishable and consumable nature of our products, items that have been opened, partially consumed, or mishandled after delivery are not eligible for return.

7. Order Cancellations

Orders can be cancelled only before they are dispatched. Once an order has been shipped, cancellation is not possible. To request a cancellation, please contact us immediately after placing the order.

Reach us at nutzonutfoods@gmail.com or call +91 93270 04145 as soon as possible.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorised use.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

9. Intellectual Property

All content on www.nutzonut.com — including text, images, logos, product descriptions, and graphics — is the intellectual property of Nutzonut Foods and is protected under applicable Indian intellectual property laws.

You may not reproduce, distribute, modify, or use any content from our website without prior written permission from Nutzonut Foods.

10. Prohibited Conduct

By using our website, you agree not to:

• Use our website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorised access to our systems or user accounts
• Transmit any harmful, offensive, or disruptive content
• Engage in scraping, data mining, or automated data collection without consent
• Misrepresent your identity or impersonate any person or entity
• Post or transmit unsolicited commercial communications (spam)

11. Limitation of Liability

To the fullest extent permitted by applicable law, Nutzonut Foods shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim arising from a product purchase shall not exceed the amount paid by you for that specific order.

12. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of any information on our website.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

13. Food & Health Disclaimer

Nutritional information and product descriptions on our website are for general informational purposes only and should not be considered medical or dietary advice.

Customers with food allergies, dietary restrictions, or specific health conditions are advised to consult a qualified healthcare professional before consuming our products. Nutzonut Foods shall not be held responsible for any adverse reactions resulting from consumption of our products.

14. Third-Party Links & Services

Our website may contain links to third-party websites or services. These are provided for your convenience and do not constitute endorsement by Nutzonut Foods. We are not responsible for the content, privacy practices, or reliability of any third-party sites.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat, India.

We encourage customers to first contact us directly to resolve any concerns informally before initiating formal legal proceedings.

16. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at www.nutzonut.com/privacy-policy.

17. Force Majeure

Nutzonut Foods shall not be held liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, government actions, pandemics, strikes, or disruptions to courier services.

18. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the new Terms.

19. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules thereunder, the Grievance Officer details are:

Grievance Officer: Nutzonut Foods Management Team

Street No. 5, Gokul Nagar, 50ft Road, Kothariya Main Road

Rajkot, Gujarat, India

Email: nutzonutfoods@gmail.com

Phone: +91 93270 04145

Response Time: Within 30 days of receipt of complaint

20. Contact Us

For any questions, concerns, or feedback regarding these Terms, please contact us:

Nutzonut Foods

Street No. 5, Gokul Nagar, 50ft Road

Kothariya Main Road, Rajkot, Gujarat, India

Email: nutzonutfoods@gmail.com

Phone: +91 93270 04145

Website: www.nutzonut.com