1. Introduction

Welcome to Nutzonut Foods (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nutzonut.com or purchase products from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Company Information

Nutzonut Foods

Street No. 5, Gokul Nagar, 50ft Road

Kothariya Main Road, Rajkot, Gujarat, India

Phone: +91 93270 04145

Email: nutzonutfoods@gmail.com

Website: www.nutzonut.com

3. Information We Collect

3.1 Personal Information You Provide

When you register, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely; we do not store card details)
• Order history and preferences

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Device information (desktop, mobile, tablet)
• Referring URLs and search terms
• Cookie data and session information

3.3 Information from Third Parties

We may receive information about you from payment processors, delivery partners, and marketing platforms used to facilitate your orders and communications.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations, invoices, and delivery updates
• Responding to your inquiries and customer support requests
• Sending promotional offers, newsletters, and product updates (with your consent)
• Improving our website, products, and services
• Preventing fraud and ensuring the security of our platform
• Complying with legal and regulatory obligations
• Analysing usage patterns to enhance user experience

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting our business — subject to confidentiality agreements.

5.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Nutzonut Foods, our customers, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us:

• Remember your preferences and cart items
• Understand how users navigate our site
• Deliver relevant advertisements and promotions
• Improve website performance and functionality

You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our site.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order data is typically retained for 7 years in accordance with Indian tax and commercial law.

When your data is no longer required, we will securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for data transmission
• Secure payment processing through certified payment gateways
• Restricted access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

As a user and customer, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data in a machine-readable format

To exercise any of these rights, please contact us at nutzonutfoods@gmail.com or call +91 93270 04145.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or payment gateways). We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are:

Grievance Officer: Nutzonut Foods Management Team

Nutzonut Foods, Street No. 5, Gokul Nagar

50ft Road, Kothariya Main Road

Rajkot, Gujarat, India

Email: nutzonutfoods@gmail.com

Phone: +91 93270 04145

Response Time: Within 30 days of receipt of complaint

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:

Nutzonut Foods

Street No. 5, Gokul Nagar, 50ft Road

Kothariya Main Road, Rajkot, Gujarat, India

Email: nutzonutfoods@gmail.com

Phone: +91 93270 04145

Website: www.nutzonut.com